Last Updated: September 01, 2026
Everluner works to process and dispatch customer orders as efficiently as reasonably possible.
After payment confirmation, orders are normally prepared for shipment within 1–3 business days.
Business days generally exclude weekends and applicable public holidays.
Once an order has been dispatched, estimated transportation time is approximately 7–15 business days.
Delivery estimates begin after dispatch and do not include the order-processing period.
Delivery times are estimates rather than guaranteed arrival dates. Actual delivery time may vary because of destination, carrier operations, customs procedures, local delivery conditions, weather, seasonal demand, public holidays, incorrect address information, or other circumstances outside our reasonable control.
Shipping charges, where applicable, will be displayed during checkout before the order is completed.
Once tracking information becomes available, customers may receive a shipping confirmation or tracking information. Carrier tracking records may require approximately 24–48 hours after shipment to display updated movement.
Customers are responsible for providing accurate and complete shipping information during checkout.
If you notice an incorrect shipping address, contact service@everluner.com as soon as possible. We will attempt to assist before fulfillment or dispatch, but an address change cannot be guaranteed once an order has entered processing or has been shipped.
If tracking information indicates an unexpected delay or you believe a parcel may have been lost, contact our customer service team. We will review available tracking information and, when appropriate, investigate the matter with the applicable shipping provider.
International shipments may be subject to customs procedures or local import requirements depending on the destination.
Everluner is not responsible for carrier or customs delays that are outside our reasonable control, but our customer service team will assist customers with available shipping information when possible.
Shipping inquiries: