EVERLUNER · INFORMATION ARCHIVE
08

Terms of Purchase

Clear information for a thoughtful and transparent Everluner shopping experience.

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OFFICIAL EVERLUNER DOCUMENT Terms of Purchase
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Last Updated: September 01, 2026

These Terms of Purchase apply to purchases made through evertiesp.com.

Evertiesp is operated by:

Quanzhou Qingchuan Trading Co., Ltd.

By placing an order through our website, you acknowledge that you have reviewed and accepted these Terms of Purchase together with the other policies published on evertiesp.com.

1. Product Information

Evertiesp aims to provide product descriptions, photographs, specifications, dimensions, features, and other product information as accurately as reasonably possible.

However, minor differences may occur due to:

Screen and display settings
Product photography
Lighting conditions
Manufacturing variation
Product updates
Packaging changes
Other reasonable production differences

Such minor differences do not necessarily indicate that a product is defective.

2. Product Availability

All products are subject to availability.

A product appearing on the website does not guarantee that inventory will remain available until an order has been fully processed.

We reserve the right to:

Limit quantities
Temporarily suspend sales
Discontinue products
Cancel orders where inventory is unavailable
Restrict unusually large or suspicious transactions

Where an order cannot be fulfilled after payment has been successfully captured, the applicable amount will be refunded according to our refund procedures.

3. Prices

Product prices are displayed on evertiesp.com.

Prices may change from time to time before an order is completed.

The price applicable to a completed order is generally the price displayed and accepted during checkout, subject to correction of obvious technical, typographical, or pricing errors where permitted by applicable law.

Promotions, discounts, bundles, and special offers may be subject to specific conditions and may be changed, limited, or discontinued.

4. Order Submission

When you submit an order, you are making a request to purchase the selected products under the terms shown during checkout.

You are responsible for reviewing your order information before completing the purchase.

This includes:

Product selection
Quantity
Shipping address
Billing information
Contact information
Payment information
5. Order Confirmation

After placing an order, you may receive an electronic order confirmation.

An automated confirmation does not necessarily mean that every aspect of the order has completed final verification.

Orders may remain subject to payment confirmation, inventory availability, fraud screening, and fulfillment review.

6. Payment

Orders generally begin processing after successful payment confirmation.

Available payment methods are shown during checkout.

Customers are responsible for ensuring that they are authorized to use the selected payment method.

If a payment is:

Declined
Reversed
Pending
Rejected
Flagged for verification

the order may be delayed, placed on hold, or cancelled.

7. Payment Verification and Fraud Prevention

Evertiesp and its payment service providers may apply reasonable security and fraud-prevention measures.

These measures may include transaction verification, authentication, address checks, risk screening, or requests for additional information where appropriate.

We reserve the right to decline or cancel transactions reasonably suspected of fraud, unauthorized payment use, or abuse.

8. Order Processing

After payment confirmation, orders are normally processed within:

1–3 business days

Business days generally exclude weekends and applicable public holidays.

Processing time refers to the period required to prepare an order for shipment and is separate from transportation time.

9. Shipping and Delivery

After dispatch, estimated transportation time is approximately:

7–15 business days

Delivery estimates are not guaranteed arrival dates.

Delivery estimates are not guaranteed arrival dates.

Delivery may be affected by factors including:

Destination
Carrier operations
Customs procedures
Local delivery conditions
Weather
Public holidays
Seasonal demand
Address errors
Other circumstances outside our reasonable control

For additional information, please review our Shipping Policy.

10. Tracking

Where tracking is available, shipment information may be provided after dispatch.

Tracking systems may require approximately:

24–48 hours

after shipment before updated carrier activity appears.

A temporary delay in tracking updates does not necessarily mean that the parcel has stopped moving.

11. Shipping Address Responsibility

Customers are responsible for providing complete and accurate shipping information.

If you notice an address error, contact:

service@evertiesp.com

as soon as possible.

We will attempt to assist before fulfillment or shipment, but address changes cannot be guaranteed once the order has entered processing or has been dispatched.

12. Order Changes

Requests to modify an order should be submitted as soon as possible.

We may attempt to modify:

Product selection
Quantity
Shipping information
Other order details

before fulfillment begins.

However, changes cannot be guaranteed after processing has started.

13. Order Cancellation

Cancellation requests must be submitted as soon as possible.

We will make reasonable efforts to cancel an order before fulfillment or shipment begins.

Once an order has entered processing, packing, or transportation, cancellation may no longer be possible.

A cancellation request is therefore not considered completed until confirmed by Evertiesp.

14. Incorrect or Damaged Products

If you receive an incorrect product, damaged item, or a product with a material issue, contact us promptly.

We may request:

Order number
Photographs
Packaging photographs
Description of the issue
Other reasonable supporting information

This information helps us assess the issue and determine an appropriate resolution.

15. Returns

Eligible products may be submitted for a return request within:

30 calendar days after delivery

Customers must contact Evertiesp before sending a return.

Unauthorized returns sent without prior instructions may delay processing.

Returned products should generally be in their original condition and include original packaging, components, accessories, and related materials where reasonably applicable.

16. Return Eligibility

A product may not qualify for a standard return if it has been materially affected by:

Misuse
Improper handling
Unauthorized modification
Intentional damage
Excessive wear
Circumstances unrelated to its condition at delivery

Other return limitations may apply where permitted by applicable law or because of the nature of a particular product.

17. Refunds

After an authorized returned product has been received and inspected, Evertiesp will review the return.

If the refund is approved, it will generally be issued to the:

original payment method

used for the purchase.

18. Refund Processing Time

Once Evertiesp submits an approved refund, the time required for funds to appear in your account depends on the applicable:

Bank
Card issuer
Payment processor
Financial institution

Evertiesp does not control external financial institution posting times.

19. Promotions and Discount Offers

Promotional pricing, coupons, bundles, special offers, and discount campaigns may be subject to:

Availability
Time limits
Quantity restrictions
Eligibility requirements
Product exclusions
Other stated conditions

Unless otherwise stated, promotional offers cannot necessarily be combined.

20. Obvious Pricing or Technical Errors

Although we aim to maintain accurate website information, technical or pricing errors may occasionally occur.

Where a clearly incorrect price, product configuration, or technical error appears, we reserve the right to correct the error and, where legally permitted, contact the customer regarding the affected order.

21. Customer Communications

Customers are responsible for providing a valid email address and other requested contact information.

Order confirmations, shipping updates, service notices, and other transactional communications may be sent using the information supplied during checkout.

Customers should ensure that their contact details are accurate.

22. Resale and Commercial Abuse

Unless otherwise agreed, products are primarily offered for ordinary customer purchases.

We reserve the right to review or restrict transactions that appear to involve unauthorized resale, payment abuse, automated purchasing, fraudulent activity, or other misuse of the store.

23. Intellectual Property

Purchasing a physical product does not transfer ownership of Evertiesp's website content, trademarks, branding, photography, graphics, designs, written materials, or other intellectual property.

Customers may not reproduce or commercially exploit protected Evertiesp materials without appropriate authorization.

24. Limitation of Store Obligations

Nothing in these Terms of Purchase is intended to exclude or limit consumer rights that cannot lawfully be excluded.

Where applicable law provides mandatory rights or remedies, those rights remain unaffected.

25. Relationship With Other Policies

These Terms of Purchase should be read together with our:

Shipping Policy
Return & Refund Policy
Payment Policy
Privacy Policy
Terms of Service
Cookie Policy

If a transaction-specific policy provides more detailed procedures for a particular issue, that policy should also be reviewed.

26. Changes to These Terms

We may update these Terms of Purchase from time to time to reflect changes in store operations, services, legal requirements, or commercial practices.

The version published on evertiesp.com at the relevant time will apply as permitted by applicable law.

27. Contact Information

If you have questions regarding a purchase, order, cancellation, shipping, return, payment, or refund, contact:

Evertiesp

Operated by:
Quanzhou Qingchuan Trading Co., Ltd.

Business Address:
Room 309, No. 156, Baiheng Village, Yudou Town, Yongchun County, Fujian Province

Legal Representative: Zhou Songyi

Email: service@evertiesp.com

Customer Service Hours: 8:00 AM–10:00 PM

OFFICIAL STORE RECORD

Everluner Store Operator

VERIFIED
INFORMATION
OPERATED BY Shenzhen Yajixingchuang Technology Co., Ltd.
LEGAL REPRESENTATIVE Lu Shengang
BUSINESS ADDRESS Room 207, Building 49, No. 3 Yunfeng Road, Queshan, Taoyuan Community, Dalang Subdistrict, Longhua District, Shenzhen City
CUSTOMER SERVICE 8:00 AM–10:00 PM
QUESTIONS ABOUT THIS DOCUMENT?

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If anything remains unclear, contact our customer service team and include your order number when your question relates to an existing purchase.

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